The terms and conditions below apply to all coaching and mentoring services provided by Jake Barlow (“the coach”), to any individual or organisation (“the client”) and constitute the contract for the service to be provided by Jake Barlow for the client.
The term ‘coaching’ as here used covers life coaching, personal coaching, personal development, trauma recovery, executive coaching and business coaching for clients and where applicable includes mentoring or supervision services provided for clients, coaches or others.
 

In the spirit of good practice, when you are purchasing coaching services from me I ask you to confirm that you have read and agreed to each statement below and that you wish to proceed.

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Disclaimer & Waiver

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Disclosure of Prior History

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You, as the client, agree to disclose details of your past or present psychological or psychiatric treatment. 

You must disclose any outstanding medical issues that may be of concern and accept that the practitioner, Jake Barlow, does not take any responsibility for perceived harm. 

Jake Barlow is not a registered psychologist or psychiatrist, nor a licensed therapist..

In signing the agreement, you are agreeing that if you are experiencing an emergency, such as legitimate suicide ideations, that you need to seek appropriate emergency care (a local emergency room/hospital, GP or healthcare professional).

This is by no means a substitute for medical attention. Jake Barlow does not provide emergency services.

You are also in agreement that youI should carry your own health insurance (if not UK based).

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Confidentiality Agreement

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All information about the coach/client relationship will remain strictly confidential except in very rare circumstances where decreed by law; i.e. where the court might issue an information request / subpoena for the file or information. 

If you wish for me as your facilitator to speak to someone outside our interactions, you need to give me written permission (original letter or email) to do so. 

Exceptions to confidentiality relate to circumstances such as intent to seriously harm someone, child abuse, thoughts of suicide etc. Otherwise, all remaining information is kept strictly confidential. 

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Data Protection & Security

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When you conduct a transaction on this website, as part of the process, your personal information will be provided such as your name, address and email address. Your personal information will be used for the specific reasons stated in the Privacy Policy only (see website footer). 

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​You understand that the use of technology is not always secure and you accept the risks of confidentiality in the use of email, text, phone, WhatsApp, Skype and any other technology.

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Cancellation Policy
 

Your coach asks that you give at least 48 hours’ notice if you need to cancel or reschedule a session.
Your coach understands that life sometimes makes this impossible.
When a situation comes up that is out of your control, both parties will do their best to meet your needs based on your specific circumstances.

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Refund Policy

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The facilitator does not offer any refunds for the services provided, unless under exceptional circumstances, or in alignment with the termination terms (see Contract Agreement).

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Termination of Service

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The client has the option to terminate the coaching agreement within 48 hours of signing the contract, and will receive a refund on all payments. Otherwise, the client agrees to the full remuneration for the duration of the contracted period. 

Our signatures on this agreement indicate full understanding of the agreement with the information outlined above

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Release of Liability 

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I release Jake Barlow from any responsibility of my emotional or mental state during the session as well as once the session has ended. 

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I take full responsibility for my own mental and emotional state of mind. 

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I acknowledge that part of doing this work means making a commitment to learning about my emotions, and that I will also need to take responsibility to apply this to my life outside of sessions.

I am completely responsible for taking the necessary action during my session (meeting my facilitator halfway) and outside of my sessions in order to see the results I desire.

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I AM VOLUNTARILY PARTICIPATING IN THIS COACHING PACKAGE AND THE COMPLETION PROCESS AND I AM PARTICIPATING IN THE COMPLETION PROCESS ENTIRELY AT MY OWN RISK. 

 

I AM AWARE OF ANY RISKS ASSOCIATED WITH PARTICIPATING IN THIS COACHING PACKAGE WHICH MAY INCLUDE, BUT ARE NOT LIMITED TO, ANY OR ALL POTENTIAL FOR PHYSICAL OR PSYCHOLOGICAL INJURY, PAIN, SUFFERING, ILLNESS, TEMPORARY OR PERMANENT DISABILITY (INCLUDING PARALYSIS), ECONOMIC OR EMOTIONAL LOSS. 

 

I UNDERSTAND THAT THESE INJURIES OR OUTCOMES MAY ARISE FROM MY OWN OR OTHERS' NEGLIGENCE, CONDITIONS RELATED TO THIS COACHING PACKAGE. 

 

NONETHELESS, I ASSUME ALL RELATED RISKS, BOTH KNOWN OR UNKNOWN TO ME, OF MY PARTICIPATION IN THE COMPLETION PROCESS AND THE COACHING PACKAGE, INCLUDING TRAVEL TO, FROM AND DURING THE COACHING PACKAGE IF IN PERSON. 

 

I agree to indemnify and hold harmless Jake Barlow against any and all claims, suits or actions of any kind whatsoever for liability, damages, compensation or otherwise brought by me or anyone on my behalf, including attorney's fees and any related costs, if litigation arises pursuant to any claims made by me or by anyone else acting on my behalf. 

 

If Jake Barlow incurs any of these types of expenses, I agree to reimburse Jake Barlow. 

 

I acknowledge that Jake Barlow and his future companies and their directors, officers, volunteers, representatives and agents are not responsible for errors, omissions, acts or failures to act of any party or entity conducting a specific event or the Coaching Package on behalf of Jake Barlow. 

 

I ACKNOWLEDGE THAT THIS COACHING PACKAGE MAY INVOLVE A TEST OF A PERSON'S MENTAL LIMITS AND MAY CARRY WITH IT THE POTENTIAL FOR DURESS. 

 

The risks may include, but are not limited to, condition of participants, including but not limited to, participants, volunteers, event officials and event monitors, and/or producers of the event.

 

 I ACKNOWLEDGE THAT I HAVE CAREFULLY READ THIS "WAIVER AND RELEASE" AND FULLY UNDERSTAND THAT IT IS A RELEASE OF LIABILITY. I EXPRESSLY AGREE TO RELEASE AND DISCHARGE (JAKE BARLOW AND ALL OF THEIR AFFILIATES, MANAGERS, MEMBERS, AGENTS, ATTORNEYS, STAFF, VOLUNTEERS, HEIRS, REPRESENTATIVES, PREDECESSORS, SUCCESSORS AND ASSIGNS, FROM ANY AND ALL CLAIMS OR CAUSES OF ACTION AND I AGREE TO VOLUNTARILY GIVE UP OR WAIVE ANY RIGHT THAT I OTHERWISE HAVE TO BRING A LEGAL ACTION AGAINST JAKE BARLOW FOR PERSONAL INJURY, EMOTIONAL, MENTAL OR SPIRITUAL INJURY. 

 

In consideration of the risk of injury while participating or being facilitated in; The Completion Process, Cognitive Processing or working with the subconscious mind as well as emotional states of being (Shadow Work) The Completion Process, and as consideration for the right to participate in The Completion Process, I hereby, for myself, my heirs, executors, administrators, assigns, or personal representatives, knowingly and voluntarily enter into this waiver and release of liability and hereby waive any and all rights, claims or causes of action of any kind whatsoever arising out of my participation in The Completion Process and do hereby release and forever discharge (Jake Barlow, his affiliates, managers, members, agents, attorneys, staff, volunteers, heirs, representatives, predecessors, successors and assigns, for any physical or psychological injury, including but not limited to illness, paralysis, death, damages, economical or emotional loss, that I may suffer as a direct result of my participation in The Completion Process.  To the extent that statute or case law does not prohibit releases for negligence, this release is also for negligence on the part of Jake Barlow, his company, its agents, and future employees.  

 

I acknowledge and agree to be held liable for any, and all, costs associated with any actions of neglect or recklessness. This Agreement was entered into at arm's-length, without duress or coercion, and is to be interpreted as an agreement between the two parties of equal bargaining strength. 

 

In the event that any provision contained within this Release of Liability shall be deemed to be severable or invalid, or if any term, condition, phrase or portion of this agreement shall be determined to be unlawful or otherwise unenforceable, the remainder of this agreement shall remain in full force and effect, so long as the clause severed does not affect the intent of the parties. 

 

If a court should find that any provision of this agreement to be invalid or unenforceable, but that by limiting said provision it would become valid and enforceable, then said provision shall be deemed to be written, construed and enforced as so limited.